Design Thinking

February 20 | 09.00 – 15.00 |

with Adi Wijaksana (click to view trainer’s profile)

Design thinking is a non-linear, iterative process that your staffs could use to better understand clients/customers, challenge assumptions, redefine problems and create innovative solutions to prototype and test. 

This short course will provide your middle & upper management staffs with tools to solve toxic corporate problems, increase client/customer satisfaction, provide better client/customer experiences and find innovations to make your business more productive.

This online course will cover

  • Overview: Creativity & Innovation

  • Characteristics of innovative company

  • Creativity vs. Inventive vs. Innovative

  • Benefits of innovation in a business

  • Design Thinking #1: Empathy 

  • Building empathy towards client/ customers

  • Design Thinking #2: Expansive Thinking

  • Creating ideas with SCAMPER & Random Word

  • Design Thinking #3: Experiment

  • Building prototype and test

Who can benefit

Manager and Head of various Departments who are willing to find solutions for problems related to their clients/customers. Anybody else in the organization who wants to improve his/her problem solving ability.

Investment

Individual : Rp 1.00.000,-/pax

Group       : Rp 900.000,-/pax (for 2 or more participants)

[incl. PDF of course material & e-certificate]

Venue:

AT YOUR PLACE

We will use www.zoom.us to broadcast the event. Link will be sent 1 (one) day before the event. 

Note:

  • The minimum no. of participant to run the program is 5 pax.

  • Registration will be closed on April 25. Click here to register